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Independence Day
Cencora will be closed in observance of the Independence Day holiday and there will be no deliveries on Thursday, July 4. Our Customer Service and Customer Systems Support teams will also be unavailable on this day. Please review our full holiday schedule for more detailed information and to plan your orders accordingly. We will resume normal operations on Friday, July 5.

2023-2024 flu season

Flu vaccine preorder terms and conditions

Preorders may be modified until May 31, 2023. Starting June 1, 2023, preorders and orders will be considered firm and non-cancelable. Flu vaccines ship based on availability from the manufacturer and AmerisourceBergen or its entities will not be held liable for product unavailability, shortages, or delays. Your preorder may be shipped to you in multiple shipments based on availability. All flu shipment notices sent during the 2023-2024 flu season will be sent by email. You are responsible for providing a regularly monitored email address. Account must be in good standing for order and shipment.

Customer must provide appropriate licensure for sale and delivery before order can be shipped. All sales of flu vaccines are subject to the terms and conditions contained in the Customer Application. Standard fees apply. Prices are subject to change without notice. Please contact Customer Service if there are any questions. Any clinical or prescribing decisions are between you and the patient.

Returnability: AmerisourceBergen accepts return requests for unused doses for credit at the end of the season based on manufacturers' terms and conditions. Please note that all return requests must comply with the terms listed in our flu vaccine return policy to qualify for return credit.

Products eligible for return include:

     • Seqirus™: Up to 15% per presentation
     • Sanofi Pasteur®:
          - Up to 15% combined total on Fluzone® PFS, SDV, and  MDV
          - Up to 15% each on Fluzone® HD and Flublok®
     • AstraZeneca: Up to 25% on FluMist®

Non-returnable products include GlaxoSmithKline®: Fluarix® and FluLaval®.

Terms and conditions are subject to change without notice.