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Independence Day
Cencora will be closed in observance of the Independence Day holiday and there will be no deliveries on Thursday, July 4. Our Customer Service and Customer Systems Support teams will also be unavailable on this day. Please review our full holiday schedule for more detailed information and to plan your orders accordingly. We will resume normal operations on Friday, July 5.

Important change on EYLEA® (aflibercept) Injection and EYLEA® HD (aflibercept) Injection shipments

Brooks boxes

Important change regarding the TransTrackerCF temperature indicators


Please note a change to all EYLEA® (aflibercept) Injection and EYLEA® HD (aflibercept) Injection deliveries. TransTrackerCF temperature indicators for all EYLEA® (aflibercept) Injection and EYLEA® HD (aflibercept) Injection commercial shipments have been removed as of
February 12, 2024. Besse Medical conducts thorough testing and evaluation of all packout procedures and coolers to ensure proper storage conditions during transit from facilities in Brooks, Kentucky, and Montclair, California. 

Remain confident in the integrity of Besse Medical deliveries


Besse Medical uses the AmerisourceBergen/Cencora cold chain packout procedures that are qualified and verified according to rigorous International Safe Trade Association (ISTA) standards, and regularly reviewed by the Healthcare Distribution Alliance (HDA). By standardizing the specialty cold chain process across AmerisourceBergen/Cencora's entire distribution network, we aim to provide consistent quality and integrity for all our products.

Thousands of refrigerated shipments are successfully delivered by Besse Medical daily throughout the United States using our standard packing protocol. All cold chain shipments have been qualified to maintain the proper refrigerated temperature for a minimum of 24 hours. 

Want to learn more about this change?


To address any questions or concerns you may have, please click on the prepared frequently asked questions (FAQs) providing additional details about this change. You can find them below along with a comprehensive cold chain packout guide and packout checklist.

For further assistance or support, please do not hesitate to reach out to Besse Medical Customer Service at 800.543.2111.

Resources

Temp tracker removal FAQs
EYLEA® TransTracker® CF temperature indicators removal FAQs
Cold chain packout guide
Cold chain packout guide
Unpacking checklist